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And yet,despite the many initiatives which can be found around the world, the abundant literature published on the topic and the success stories that accompany these projects, the methodologies underlying this single termbenchmarking are very diverse and often subject to significant shortcomings.
Without a doubt, in the following years the challenge will be to develop a common understanding of what benchmarking is and which are the key elements that are necessary in the development of a successful benchmarking project.The IWA Benchmarking Task Group may play an important role and achieve similar results to the ones obtained in the field of performance indicators.