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Management of water services
The comprehensive management of water services proves to be an increasingly complex task. The number of actors involved is larger all the time and the traditional presence of administrations and suppliers is combined today with consumers and environmental policies. Apart from this, there is a growing tendency all over the world towards regulation of drinking water and drainage services by means of using management indicators.
The ITA has played a relevant role in the development of some of the most internationally prominent management tools for supplies, such as the IWA indicators or the ISO 24500 standards. It is precisely this experience which enables the work on advice and consultancy to supply companies, public authorities and regulatory bodies. Specifically:
|Performance measurement systems based on IWA performance indicators. Balance Scorecards ©||502KB|
|Tesis - Enrique Cabrera Rochera - Indicadores de gestión y Benchmarking ©||7.9 MB|
Presentaciones Curso Rehabilitación y Renovación de redes de Agua (Junio 2009)